Every other voice AI reads a transcript. Ours hears the trembling voice, the sharp exhale, the rising pitch. 48 dimensions of emotion, extracted from raw audio, every single utterance.
They convert your customer's voice to text, run it through an LLM, and convert text back to speech. The entire emotional layer is destroyed in translation.
Imagine reading a text message from someone who's furious.
The words say “It's fine.”
You take it at face value. You miss everything.
That's what every other voice AI does. It reads a transcript. It never heard the trembling voice, the sharp exhale, the rising pitch that screams “this is NOT fine.”
Vapi, Bland, Retell, Voiceflow
Audio-native processing
Every utterance is analyzed across 48 emotional dimensions extracted directly from the audio signal. Not sentiment analysis on text. Actual prosodic features from the human voice.
Pitch rises with frustration. Cadence accelerates under stress. We detect these shifts in real-time, before they finish their sentence.
Micro-tremors indicate anxiety that words can't convey. A customer says “I'm fine” but their voice tells a different story. We hear both.
Hesitation signals uncertainty. Rapid breathing signals agitation. Long exhales signal resignation. Invisible to text systems. Critical for empathic response.
Here's what happens when AI can actually hear.
"Yes, I understand the policy..."
Voice shaking. Pitch elevated 40%. Breathing rapid. Long pauses between words.
Anxiety: 78% · Distress: 65% · Confusion: 52%
Agent slows pace, uses reassuring tone, offers step-by-step walkthrough. Flags for priority human follow-up.
"This is the third time I've called about this."
Flat pitch, clipped cadence, heavy exhales. Vocal tension rising on "third time."
Frustration: 91% · Contempt: 44% · Resignation: 38%
Immediately acknowledges prior calls. Skips scripted intro. Escalates with full context. Zero hold time.
"Hmm, that's interesting... tell me more about pricing."
Pitch lifts on "interesting" — genuine curiosity. Speaking faster. Leaning-in breath pattern.
Interest: 84% · Excitement: 61% · Openness: 73%
Agent recognizes buying signal. Shifts to value proposition. Offers live demo instead of email follow-up.
We handle voice infrastructure and emotion analysis. You handle business logic.
Support, Sales, Healthcare, Collections, or blank. Connect tools in one click.
Stripe for refunds. Calendar for bookings. CRM for records. Your agent takes real actions.
Get a number. Test with a real call. Every conversation analyzed for emotion in real time.
When understanding emotion is the difference between resolution and escalation.
Detect frustration before they ask for a manager. Auto-escalate. Resolve routine issues with empathic tone-matching that adapts to their emotional state.
Identify buying signals through vocal excitement. Know genuine interest from polite dismissal. Adapt pitch strategy in real-time based on prospect emotion.
Prioritize patients by emotional urgency, not just symptoms. Detect distress signals that text intake forms completely miss. Route critical cases faster.
Capture not just responses but how voters feel. Sentiment by issue, geographic heat maps, real-time results. No TCPA restrictions on political calls.
Detect distress before escalation. Adjust tone dynamically — firm but empathic. Resolve disputes faster with emotional awareness. Reduce complaints.
Walk anxious claimants through complex processes with adaptive pacing. Detect confusion in real-time and simplify without being asked.
The only platform where your AI actually understands how your customer feels.
* Competitors charge separately for STT (Deepgram/Whisper), LLM (OpenAI/Claude), and TTS (ElevenLabs/PlayHT). True cost = platform fee + all provider fees per minute.
Full REST API + real-time webhooks. Create agents, manage tools, query emotion data programmatically.
curl -X POST https://realspeak.ai/api/v1/agents \
-H "Authorization: Bearer rs_live_..." \
-d '{
"name": "Support Agent",
"systemPrompt": "You are empathic...",
"voiceName": "ITO",
"webhookUrl": "https://you.com/webhook",
"tools": [{
"name": "issue_refund",
"parameters": { ... }
}]
}'// Every utterance delivers emotion data
{
"event": "prosody.update",
"callId": "call_abc123",
"emotions": {
"frustration": 0.82,
"urgency": 0.71,
"confusion": 0.45,
"satisfaction": 0.12
},
"dominant": "frustration",
"confidence": 0.94
}No platform fees. No feature gates. No per-agent charges. Every minute includes telephony, voice AI, LLM, and real-time emotion analysis.
All-inclusive. Telephony + AI + emotion analysis. No hidden fees.
$10 credit on signup. No credit card. Full platform access.
No tiers. No feature locks. No “upgrade to unlock.”
Your competitors are reading transcripts. Your customers are begging to be heard. Build your first emotion-aware voice agent in minutes.